AskIT is an IT services community for providers, management, and professionals. With communication at our core, we cultivate relationships and oppose competition. We inspire creative solutions, embrace change, and passionately battle knowledge gaps. Throughout this journey, we will deliver only the most impactful solutions with clarity and purpose.
James Austin Sanderson
A letter from our founder
And so the story goes…
Three years ago, I was working as an IT consultant and knew that I needed more for myself. The more I learned, the easier it became, and the more monotony I felt in it. I could solve technical problems, but I wasn't able to creatively apply my business background. So, I started working on my MBA hoping it was the solution. Like many of my plans, it was great on paper, but it was just another way out of being the IT support guy.
Having already received my economics degree, I quickly lost interest in the MBA courses. Instead, I began to think of business ideas. These ideas began to take over and, in just a couple of months, I was skipping class to work on them. It didn’t take long before I abandoned the idea of schooling to hit the grindstone of entrepreneurship.
I spent the first six months trying to convince the closest programmers I knew to help me with my ideas, but they were just too abstract or undefined at the time. I even pitched to a class of computer science students. While the concepts were well-received, there was obviously a lot more work to be done, but there always is.
And though I’d collaborated with people with technical skills across the spectrum, there was still a disconnect between the concept and the reality, between the plan and the actual production process. The reason is in the language barrier. A coworker once said to me: "there will always be a gap between you and the technical person - it does not matter how much you know". Poignant and true.
To narrow this gap, I began another six-month stretch during which I learned all I could about web design and development, and I researched how different programming languages interacted. With this information, I selected and tested multiple frameworks, each of whose purpose was to facilitate communication between technology users and IT professionals. I then had a problem to solve, and I also had a prototype.
If technologies can create language barriers, communication must be a critical part of them. It had become clear that the outsourcing of tech made it impossible to understand and to use effectively. In the same way that software is becoming more integrated, so must certain functions of it as it related to people’s everyday lives. I knew that we needed a better system to foster talent and to collect solutions – we needed a new communication platform. We had to get people asking questions and talking to each other again somehow. Why? Because things are constantly changing, and details matter now more than ever.
Together, people are using technology for everything and from anywhere. Though not everyone wants to admit it, increasingly connected technology means that we must sort through more solutions than ever before. This means that there is always going to be a knowledge gap. With askIT, we view this as an opportunity for all of us to teach across businesses and generations, so that we can grow together… not apart.